Shipping policy
Shipping & Delivery Times
Delivery times depend on the courier company
We are not responsible for delays caused by courier services once the parcel has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size
Incorrect Address
Please ensure your shipping details are correct. We are not responsible for:
- Orders delivered to incorrect addresses provided by the customer
- Delays caused by incomplete or wrong address information
If you notice an error, contact us immediately.
Lost or Delayed Parcels
We are not responsible for delays once the order has been handed to the courier.
If your parcel is confirmed lost by the courier company, we will assist in arranging a replacement or refund where applicable.
Damaged Goods
If your order arrives damaged:
- Take clear photos of the parcel and product
- Contact us within 48 hours of delivery
- We will assess the issue and resolve it as quickly as possible
Contact Us
For shipping enquiries, contact:
recoilrecovery12@gmail.com