Terms of service

Terms of Service

Overview

This website is operated by veltrix fitness. Throughout the site, the terms “we”, “us” and “our” refer to veltrix fitness. By accessing our website or purchasing from us, you agree to these Terms of Service.

Health & Safety Disclaimer

Our products are designed for fitness and recovery support only (such as muscle recovery tools, supports, and training accessories).

By using our products, you agree that:

You use them at your own risk
They are not medical devices unless explicitly stated
We do not provide medical advice, diagnosis, or treatment
If you have injuries or medical conditions, consult a healthcare professional before use

We are not liable for any injury resulting from misuse or improper use of our products.

Online Store Terms

By using this site, you confirm that:

You are of legal age in your country, or have permission from a guardian
You will not use our products for illegal or unauthorized purposes
You will not attempt to damage, hack, or interfere with our website

Products & Pricing

We reserve the right to:

Change product pricing at any time without notice
Modify or discontinue products at any time
Limit quantities per order or customer

We make every effort to display product information accurately, but we are not responsible for errors in descriptions or pricing.

Orders & Payments

We reserve the right to cancel or refuse any order if:

Fraud or suspicious activity is detected
Product pricing or stock information is incorrect
There is an issue with payment processing

If your order is cancelled, you will receive a full refund.

Shipping & Delivery

Delivery times are estimates only
Delays may occur due to courier services or external factors
We are not responsible for delays outside our control once the order has been shipped

Returns & Refunds

Please refer to our Return Policy for full details.

In general:

Items must be unused and in original packaging
Returns must be requested within the allowed return period
Refunds are processed after inspection

Intellectual Property

All content on this website (logos, product images, branding, text) belongs to veltrix fitness and may not be copied, reused, or redistributed without permission.

User Information

You agree that all information you provide is accurate and complete. We are not responsible for issues caused by incorrect customer details (such as wrong shipping addresses).